In a normal day, what kinds of activities are you involved in?

As the Chief Strategic Officer at Business Core Solutions, my role is a dynamic fusion of strategy, creativity, and execution. Each day presents new challenges and opportunities, one moment, I am brainstorming growth strategies and exploring fresh market opportunities, and the next, engaging with clients, fostering partnerships, and fine-tuning marketing campaigns to elevate our global brand presence.

Being a People advocate, developing our brand, and corporate communications are at the core of what I do, ensuring BCS stands out in a competitive landscape thereby creating opportunities for individuals, especially from rural backgrounds, to grow and thrive.

What are the biggest challenges you face?

Being a CSO in a scaling organization comes with its fair share of challenges. Juggling strategic aspects of brand positioning, growth, and business development while figuring out the best way forward, can feel like building the plane while flying it! As a woman in leadership, I sometimes have to push a little harder to make sure my ideas and strategies gain traction, but I’m grateful for the supportive environment that encourages bold thinking.

What would be the proudest or most enjoyable moment in your career?

When I think about what truly makes me proud, it’s every time a woman chooses BCS to build her career. This isn’t just about a moment or a milestone—it’s about a dream I had back in 2019 when I joined BCS after my career break. I wanted to share this space for women to start or restart their careers, no matter the challenges they faced.

Fast forward to today, and what started with just one woman in 2019 has grown to 88 in 2025, with plans to cross 150+ by the end of this year! Watching this vision come to life while has been incredible. It’s more than just numbers—it’s about building opportunities, breaking barriers, and lifting each other up.

And we’re just getting started!

What advice would you give to a woman wanting to get into a similar career or role?

Believe in yourself and take the leap! You don’t need to have all the answers—just start, learn as you go, and own your journey. Surround yourself with the right people, embrace challenges, and most importantly, never underestimate yourself and be a Motivator.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The most exciting aspect of my role moving forward would be driving our purpose and positioning Business Core Solutions as a leader in transforming business operations through our cutting-edge solutions and creating opportunities that make a meaningful impact on the community.

Balancing market challenges while staying true to our purpose and values will be both dynamic and rewarding. The journey ahead is filled with possibilities, and I am eagerly looking forward to it.

In a normal day, what kinds of activities are you involved in?

Partnering with our sales team to support them on how we deliver value to our clients; working with our Professional Services and Managed Services leaders and teams to ensure everyone is working to the goal of supporting our clients, whilst making sure people have what they need to be successful in their day to day work all whilst having some fun; solving problems in the most efficient manner.

What are the biggest challenges you face?

Juggling a multitude of tasks across Sales, Operations, Recruitment and Delivery whilst putting on a brave and confident face to our clients!

What would be the proudest or most enjoyable moment in your career?

I have several, but do I love watching people grow, (especially those who have some self doubt), into a role through hard work and determination and to see them achieve their goals is so incredibly rewarding, and secondly to come out the other end of very difficult change through persistence, patience and being there for each other.

What advice would you give to a woman wanting to get into a similar career or role?

Find yourself a great mentor who really has your back and wants to see you develop and grow. Put you hand up for opportunities even if you think you only have half the experience to offer and always be humble no matter what role you play in an organisation, in my view there is no place for hierarchy in successful, collaborative relationships. We are all human beings first.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

To challenge myself in areas that are not traditionally my expertise. To constantly learn.

In a normal day, what kinds of activities are you involved in?

Business and Technology strategy setting and guidance, people leadership, Steering Committees, Design reviews, Delivery oversight.

What are the biggest challenges you face?

Staying current on technology trends, guiding the business on the practical application of AI/Gen AI.

What would be the proudest or most enjoyable moment in your career?

Seeing mentees stretch and explore their potential - knowing your experience and guidance has made a difference.

What advice would you give to a woman wanting to get into a similar career or role?

Say yes to any and all opportunities presented to you. Have confidence in your potential, not just your qualifications or experience.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Having worked in numerous Business Units at Woolworths, I can see another sea change on the horizon as I think about my next role. After nearly 40 years at Woolworths, this excites me!

In a normal day, what kinds of activities are you involved in?

I deal with customers across APAC who have issues with SAP Monitoring and discuss the details related to how we can solve the issues using our product PowerConnect.

What are the biggest challenges you face?

Working from home even though has been a blessing in disguise, it feels lonely not to have much social interactions and working with team in office, which we are now trying to change by attending office at least one day a week.

What would be the proudest or most enjoyable moment in your career?

Being a part of SAP for 15 years now, I have been awarded as the most hardworking, fast learner and ambitious many times, after 2 kids still I love SAP and it will always be my first baby.

What advice would you give to a woman wanting to get into a similar career or role?

It’s not easy being in IT for Woman, I have worked in an all men teams for most of my career, it does feel different and challenging but always remember you are not here to compete with a male counterpart instead to make your mark in IT industry , of course many at times you cannot be available all the time like a male colleague as you have a family to look after, but I have seen women being the best people who can make the most of flexible hours.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

I am excited to be in SAP as my role lets me travel and also meet other amazing women in tech.

In a normal day, what kinds of activities are you involved in?

As a Senior Architect Advisor at SAP, my days are fast-paced and filled with solving complex business challenges. I work closely with customers to craft technology strategies that drive real impact, ensuring they harness the full potential of SAP—especially with SAP Business AI. Whether it's designing innovative solutions, running strategy workshops, or collaborating with internal teams, every day brings new opportunities to push the boundaries of what's possible. Staying ahead of emerging technologies is a key part of my role, allowing me to help businesses not just keep up, but lead the way in their industries.

What are the biggest challenges you face?

One of the biggest challenges is bridging the gap between business expectations and technical feasibility. Many organisations want to innovate quickly, but balancing speed, scalability, and integration complexity can be tricky.

Another challenge is change management—ensuring that teams adopt new technologies effectively rather than just implementing them.

What would be the proudest or most enjoyable moment in your career?

What truly excites me is seeing that 'ah-ha' moment in design thinking workshops—when customers realise how SAP technology can fundamentally transform their business. It’s incredibly rewarding to watch their perspective shift as they connect the dots between strategy and innovation. But the real highlight is seeing those ideas come to life—when a customer moves from concept to execution and starts seeing real results. Whether it’s streamlining operations, unlocking new revenue streams, or enhancing customer experiences, knowing that I played a part in their success is what makes this role so fulfilling.

What advice would you give to a woman wanting to get into a similar career or role?

Don’t be afraid to take up space and voice your expertise. The tech industry is evolving, and diverse perspectives are more valuable than ever. Find mentors, stay curious, and continuously build your knowledge—especially in AI and emerging technologies. Most importantly, believe in yourself.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

AI-driven transformation will be one of the most exciting aspects. The role of an architect is shifting from just designing systems to enabling intelligent, adaptive solutions that anticipate business needs. I also see a growing emphasis on sustainability and ethical AI, which will shape how we architect future enterprise solutions.

In a normal day, what kinds of activities are you involved in?

On a typical day, I engage in a variety of activities that drive both client success and internal growth. My day starts with client meetings, where I collaborate with leadership teams to navigate challenges, address risks, and ensure projects remain on track. I then participate in internal project meetings, coordinating with both onshore and offshore teams to review project progress and financial health. Our SAP HCM practice meetings are crucial, as they allow us to assess the status of our local and global assets, ensuring all projects are healthy and on target.

Additionally, I work on the HCM pipeline, spearheading solution design and testing while supporting proposals for new opportunities. These activities not only keep me deeply involved in our current projects but also position us for future growth and success.

What are the biggest challenges you face?

The biggest challenges I encounter revolve around resourcing and project management. Balancing onshore and offshore resources can be tricky, especially when faced with unplanned leaves or ad hoc requests. To address this, I've implemented a flexible resource allocation plan that allows for quick adjustments and cross-training team members to ensure coverage. Scope creep is another hurdle, requiring constant vigilance to ensure projects remain within their defined boundaries. I tackle this by establishing clear project charters and regularly reviewing project scope with stakeholders to reaffirm commitments and manage changes proactively.

Managing client expectations is also critical; it involves clear communication and setting realistic goals. I ensure this by conducting regular check-ins and using detailed project timelines and deliverables to keep everyone aligned. Finally, with multiple projects and stakeholders competing for attention, effective prioritization is essential to maintain focus and deliver results. I use project management tools to prioritize tasks based on urgency and impact and hold weekly strategy meetings with my team to assess priorities and adjust plans as necessary. These solutions help me navigate the challenges while maintaining project health and fostering strong client relationships.

What would be the proudest or most enjoyable moment in your career?

One of the proudest moments in my career was the successful go-live with a mid-market EC&O organisation for SAP HCM. Last year, we rolled out Core HR, Recruitment, Onboarding and Payroll for over 920 employees in SAP SuccessFactors, with plans to complete the rest i.e. an additional 600+ by FY25. This achievement was particularly rewarding because it involved overcoming significant challenges, including scope creep, complex EBA requirements and resource management.

Collaborating with the customer and SAP, we delivered 40+ change requests and built a complex T&A interface, significantly improving the payroll process. Their payroll team now spends half the time on payroll prep and processing compared to their legacy system. This success not only solidified our relationship with the customer adding further opportunities in our pipeline but also laid the groundwork for a customer success story with SAP and PwC.

What advice would you give to a woman wanting to get into a similar career or role?

For women aspiring to enter this field, I recommend honing multitasking skills and staying abreast of technological changes. It's crucial to do what's necessary to meet client needs and proactively share new features with them. Going above and beyond for clients not only builds trust but also strengthens professional relationships. In stressful situations, maintaining calm and composure is key. Finally, it's important to celebrate and share your successes—promote your achievements and share lessons learnt internally and on platforms like LinkedIn to amplify your impact and inspire others. This is something I’m training myself to complete after each successful implementation or win. It’s always good to celebrate the achievements of the individual and teams.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Looking ahead, I am excited about the increased engagement with SAP to advance our go-to-market strategy and foster stronger relationships with PwC HCM partners. Enhancing our external branding through initiatives like HCM webcasts with SAUG, MasteringSAP events, sharing customer success stories in SAP events like SuccessConnect will be pivotal. Internally,

I am focused on implementing a 90-day growth plan for the practice and organising more 'lunch and learn' sessions to share insights on HCM assets. Additionally, I look forward to expanding our client base, applying our learnings to win more mid-market and large enterprise customers, and driving continuous improvement in our service offerings.

In a normal day, what kinds of activities are you involved in?

My day is mostly split between planning, collaborating or communicating. I prioritize the backlog, update the product roadmap, refine user stories, run demos of proposed solutions, and collaborate with designers, architects and developers to ensure the product vision aligns with business goals. It's an equal mix of listening to people/ feedback and making data-driven decisions to create value.

What are the biggest challenges you face?

I am the Product Manager across approx. 17 SAP applications. Being ...... continually challenged. I need to constantly remind myself that my role is to balance the macro with the micro - keeping the clarity of why we are doing what we are doing in the face of challenges and feedback. Making sure we are prioritising the right enhancements at the right time and needing to be pragmatic when there are time or resource constraints. At times our team or customers can deliver feedback in quite an emotive way when there is frustrations , the challenge can be to remove the emotional aspect of the way the feedback is delivered to then enable you to really drill down and understand what the core challenge(s) is to go away and see how this could be improved and to never take it personally when feedback is delivered.

What would be the proudest or most enjoyable moment in your career?

Being promoted to the role of Product Manager – Store Solutions, and being a part of the biggest transformation that Mitre 10 is going through. When we demonstrate new or enhanced solutions that enable our team members to deliver exceptional service to our customers validates that what we do makes a difference. I love the fact that all my roles that I have done throughout my career with Mitre 10 have allowed me to spend time with both team members and customers to really understand how we can develop solutions that can improve the way they work.

My objective as a Product Manager is ‘as a team member, don't make me look like an idiot in front of our customers' meaning we don't ever want to build a solution that sets up our in-store team members to fail or make them feel like they don't have or don't know where to source the information to serve their customers. Our members put a lot of trust in us to provide the best solutions that we can to enable our stores to run their business.

What advice would you give to a woman wanting to get into a similar career or role?

Don't under value your worth and what your unique experience and background can bring to the role and don't compare yourself to others and their journey, everyone has travelled a different path to get where they are. Work for a company that you are passionate about and that enables you to grow with their business and continually develop. I don't come from a tech background;all my experience has been gained from working in our stores and really understanding how our stores operate. I started my journey with Mitre 10 in a small building in a timber yard in Queenstown pricing building projects for our customers. I learnt and took on more responsibilities before transferring to a larger MEGA store in an entirely different market in Auckland. I worked across multiple roles within our stores gaining loads of experience before moving to the Mitre 10 Support Centre and continuing in diverse roles here, Be absolutely open to learning. Over the last few years, I have invested in hands-on, project-based learning – BCITO building qualifications, Level 3 & 4 retail management papers and Product Owner qualifications, all with the support of Mitre 10. It means I can apply real world experience when designing solutions and have walked the walk of our team to understand their challenges and how we can look to better understand and continually look for opportunities to develop. I can apply empathy in the challenges our team face day to day in their roles.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

We are still very early in our deployment of SAP solutions across Mitre 10. I'm looking forward to deploying our SAP and GK PoS solutions out to more of our stores, seeing how our team and customers use these solutions, and work through the feedback from our team to continually deliver solutions that bring real value to the way they work.

In a normal day, what kinds of activities are you involved in?

1) Strategic planning: Developing and implementing digital strategies to enhance processes and systems. This includes identifying new features, technologies and digital trends that can drive business growth.
2) Team leadership: Leading a team of IT professionals, including strategic partners, providing guidance, support and mentorship. Encouraging a collaborative and innovative work environment.
3) Portfolio Management: Overseeing multiple digital projects, ensuring they are completed on time, within budget and meet the desired outcomes. This involves coordinating and connecting with various departments and stakeholders.
4) Problem solving: Addressing technical challenges and finding innovative solutions to improve digital processes and systems.
5) Stakeholder Engagement: Collaborating with commercial and marketing teams to understand their needs and align IT solutions with business goals. Communicating effectively with senior management and other stakeholders.

What are the biggest challenges you face?

1) Pace of change: Keeping up with the fast pace of technological advancements, business needs and users' expectations.
2) Resource management: Balancing budget constraints with the need of cutting-edge technology and ability to drive change.
3) User adoption: Balance the ability to deliver new solutions and technologies with the ability of users and organizations to adopt change.

What would be the proudest or most enjoyable moment in your career?

1) Lead programs from idea generation to team building, development and successful project deployment.
2) See my team grow and succeed.
3) Recognition of your peers and industry after successful achievements.

What advice would you give to a woman wanting to get into a similar career or role?

- Be true to yourself and believe in the ideas and skills that you bring to the table. Don't be afraid to take on challenges.
- Continues learning and growing. The tech field is always evolving. Stay curious and keep learning.
- Stay Resilient: The journey might have its ups and downs. Stay resilient and keep pushing forward.
- Develop Soft Skills: Communication, teamwork, and leadership are just as important as technical skills

In terms of the future of your role, what do you think will be the most interesting aspect/s?

- How AI will shape the future of IT skillsets.
- Living in an even smarter and more connected world. Opportunities are endless.

In a normal day, what kinds of activities are you involved in?

Managing Projects
Managing Project Managers
Managing Finances for the portfolio
Leading business initiatives and enabling key plans to deliver
Managing Program Interdependencies
Managing Program Risk and Issues
Managing Team Resourcing and Cross Team Allocations

What are the biggest challenges you face?

Project Budgets and Scope Management across all projects

What would be the proudest or most enjoyable moment in your career?

Moving through my career with a clear focus and meeting our customer expectations.

What advice would you give to a woman wanting to get into a similar career or role?

Be Confident and Determined in all that you do everyday.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Be able to lead and grow teams within the company with set goals and key accomplishments.

In a normal day, what kinds of activities are you involved in?

Finance Transformation, managing teams, problem solving, running a household and young family of 4.

What are the biggest challenges you face?

Juggling expectations, time management and priorities personal and professional.

What would be the proudest or most enjoyable moment in your career?

A journey but in last few years enjoying the slow build in acknowledgement, confidence and respect and reaping rewards in fulfilling roles in family and career where I apply my strengths, growth and continued learning with respect and friendship.

What advice would you give to a woman wanting to get into a similar career or role?

Be genuine and look for advocates and support if a working Mother and read widely.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Combination of AI and how traditional business roles will change/need to adapt to new ways of working. Role of Finance.

In a normal day, what kinds of activities are you involved in?

Business Architecture and Delivery

What are the biggest challenges you face?

In this VUCA world, driving digital transformation for clients whilst managing client expectations and balancing cost and value for clients is one of the biggest challenges.

What would be the proudest or most enjoyable moment in your career?

There have been many enjoyable moments, like receiving a letter of recognition from a multinational company early on in my career for my achievement in delivering a global program of work on time and on budget during a time of economic uncertainty (GFC). I also enjoy taking part in IT forums/publications and helping other newcomers succeed in their careers.

What advice would you give to a woman wanting to get into a similar career or role?

Be true to yourself and trust your knowledge and abilities. Look for opportunities to build your network and think strategically. As a leader support your team and pave the way for their success. Stay committed to your career whilst maintaining a work-life balance.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

As SAP is focusing more on the Industry Cloud, in my role as a strategic business partner, there will be a shift from overseeing SAP implementations to driving business transformations. Leading cloud migration strategies for our clients while balancing security, compliance, and cost optimisation will be imperative.

In a normal day, what kinds of activities are you involved in?

Working as part of a team to support internal Customers to enable their global business objectives, through process and data improvements, together with technology enablement. Finding innovative ways to automate processes to become errorless and touchless.

What are the biggest challenges you face?

Without having a high quality two to three year Business and enabling Technology Roadmap (outlining prioritised initiatives, quarter by quarter), I believe unnecessary and expensive challenges are introduced, i.e. ad hoc technology requests from numerous stakeholders, not aligned to business objectives, low priority/value, possibly negating each other, result in start/stop approach as perceived higher value ad hoc requests are raised. A collaborative Roadmap is the answer to avoid this challenge, with light governance to manage changes/exceptions.

What would be the proudest or most enjoyable moment in your career?

Proudest career moment was a 2 year secondment to New York to head up a large global transformation, including ERP implementation and shared services. Most enjoyable moments are working for Leaders who are results orientated and have a good balance of care, courage and curiosity.

What advice would you give to a woman wanting to get into a similar career or role?

All things considered, I believe living values of care, courage and curiosity, together with a results orientated approach is key to a successful career. Work smart and not too hard, by identifying what is important and avoiding unnecessary detail. Recognise and appreciate the value of a strong team and the role each member plays.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

I believe that the AI pace of change is astounding and that in a relatively short time, our lives will transform. It will be interesting to embrace the opportunities with the aim to leverage the positives of AI in personal and work lives.

In a normal day, what kinds of activities are you involved in?

Leading spokesperson for analyst, press and community engagement. Storytelling to clearly convey SAP differentiation. Define direct & adjacent supply chain growth opportunities. Determine best GTM for product innovations to maximize SAP growth, cutting across product teams as needed. Responsible for the quality and completeness of content, programs and resources used across the customer journey of awareness, perception, eval/trial & adoption – spanning both digital and in-person engagement. Define new programs & resources to maximize customer engagement. Ensure hero customer stories for key product areas and launches.

What are the biggest challenges you face?

The biggest challenge I face is getting middle managers to think outside their individual silo and look at the broader supply chain process to maximize effective supply chain transformations. This combined with convincing supply chain practitioners SAP is not just an ERP/ back-office solution provider but instead a leading supply of innovative and intelligent supply chain solutions.

What would be the proudest or most enjoyable moment in your career?

My proudest accomplishment was being named as CRO of SAP's Digital Supply Chain. I worked for over 25 years in the industry is getting to the point where I would be leading a billion plus business in a business I love and the board at SAP trusted me to do so based on both my leadership skills and deep domain expertise in supply chain. I am absolutely passionate about my company, my industry and what I have the privilege of doing every day.

What advice would you give to a woman wanting to get into a similar career or role?

First you must enjoy supply chain. Passion is important in this industry. Really understand the technology that can be apply to supply chain. Finally, find great coached and sponsors to guide you on your journey.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Working with senior executives and companies and governments to transform their supply chains to be risk resilient and sustainable. This makes the world a better place and I find making a difference is exciting.

In a normal day, what kinds of activities are you involved in?

My passion is to set SAP Transformations for success. My day involves educating, enabling and empowering the clients with the right information which would help with their Transformation journeys.

What are the biggest challenges you face?

The challenges are the biggest asset, there are a lot of opportunity to educate and empower in many areas of life.

What would be the proudest or most enjoyable moment in your career?

It was amazing to discover savings of over 1 Billion dollars for a Public Sector organization. It was a great moment for everyone involved.

What advice would you give to a woman wanting to get into a similar career or role?

Be yourself, be authentic. It always works!

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The future will be more informed and lead by kindness. The human values will play a big role in our lives and transformation journeys.

In a normal day, what kinds of activities are you involved in?

• Advise on industry trends and how to leverage SAP technologies to maintain competitive advantage
• Drive demand generation activities by bringing together SAP and SAP partner solutions to address unique industry challenges
• Stay current on latest industry, tech and market updates

What are the biggest challenges you face?

Keeping pace with technological changes and market outlook, building credibility and personal brand.

What would be the proudest or most enjoyable moment in your career?

Delivering impact and getting to speak about it - Tele-Parkinson (AI in Healthcare). I got to present in a keynote session with Dr Yun and it was exhilarating!

What advice would you give to a woman wanting to get into a similar career or role?

Always lean-in, have courage and be curious. You are your association, so get involved in amazing events such as SAP Mastering. Be willing to do the hard work and work on building your network - they support and inspire you.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The AI race remains highly competitive and continues to evolve rapidly, I'm excited about the use-cases for the industries that deliver value and solve business problems. Exciting times ahead!

In a normal day, what kinds of activities are you involved in?

Marketing activities - building brand, reputation and demand generation for SAP ANZ.

What are the biggest challenges you face?

Maintaining and growing market share and differentiation from competitors. Providing a great experience for SAP customers.

What would be the proudest or most enjoyable moment in your career?

Recognition for marketing by being invited to the sales winners circle event. The only marketer in APJ to attend.

What advice would you give to a woman wanting to get into a similar career or role?

Leverage your network.
Inspire your team to be innovative to differentiate.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The creativity in marketing is not something that can be replicated easily by AI. Use AI to do the repetitive and mundane tasks and therefore spend more time on differentiation and heightening the customer experience.

In a normal day, what kinds of activities are you involved in?

As a Quality Engineering Practice Lead, my day is a dynamic mix of strategic planning, leadership, and hands-on engagement with teams and stakeholders. Some key activities include:
- Practice Growth,
- Team Leadership & Mentorship,
- Delivery,
- Client & Stakeholder Engagement,
- Overseeing quality assurance metrics, & compliance with industry standards in regulated environments, and
- Driving adoption of emerging technologies.

Every day is about accelerating action towards excellence in SAP quality engineering, empowering teams, and ensuring seamless project execution!

What are the biggest challenges you face?

Some of the biggest challenges I face include:
- Keeping Pace with Rapid SAP & Technology Evolution
- Balancing Speed & Quality
- Driving Adoption of Automation & AI
- Talent Development & Retention
- Stakeholder Alignment & Change Management

What would be the proudest or most enjoyable moment in your career?

One of the proudest and most enjoyable moments in my career was building an SAP Testing Practice from the ground up. It was a challenging yet deeply rewarding journey, establishing the strategy, assembling a high-performing team, and driving innovation in SAP quality engineering.

Seeing the practice grow, delivering successful outcomes for clients, and mentoring quality engineers who have since become leaders in their own right has been incredibly fulfilling.

Another proud moment was leading a complex SAP S/4HANA transformation where we overcame tight timelines to deliver a seamless go-live. It reinforced my belief that with the right strategy, tools, and mindset, we can balance speed, quality, and innovation effectively.

Ultimately, the most enjoyable part of my career is seeing the impact of my work, whether it's enabling teams to accelerate delivery with confidence, driving quality at scale, or fostering a culture of continuous improvement and excellence in SAP testing.

What advice would you give to a woman wanting to get into a similar career or role?

Advice for Women Pursuing a Career in SAP Quality Engineering:
- Be Curious & Keep Learning
- Develop a Strategic Mindset
- Build a Strong Network
- Be Bold & Take Ownership
- Embrace Challenges as Opportunities

Women in SAP Quality Engineering have the power to drive transformation, innovation, and excellence - so step forward with confidence and make your mark!

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The Future of SAP Quality Engineering:
- AI Driven & Autonomous Testing: the integration of AI and machine learning into SAP testing will revolutionise quality engineering.
- Shift Left & Continuous Testing in DevOps: the industry is moving towards earlier defect detection, automation-first strategies, and real-time testing embedded in SAP implementations.
- SAP Cloud, S/4HANA, and RISE Transformations: as more organisations migrate to the cloud and adopt agile SAP implementations, the role of quality engineering will evolve to focus on scalability, performance, and security.
The future is all about accelerating action, embracing innovation, and transforming SAP quality engineering to deliver faster, smarter, and more resilient solutions

In a normal day, what kinds of activities are you involved in?

I work with a lot of SAP customers, offering guidance on innovative business and technical solutions to maximize the value of their SAP investments and achieve their strategic goals. By listening to each customer's strategic objectives and current challenges, I translate how SAP software can be effectively leveraged to address their specific needs. Drawing on the SAP North Star Reference Architecture and my different industry experience across various transformation programs, I help envision a desirable future state and develop a comprehensive roadmap to achieve it. My role involves working with customers throughout the delivery of their transformation programs and offering ongoing guidance for continuous improvement. I frequently conduct workshops and collaborative sessions, translating complex technical concepts into clear business language to facilitate understanding and drive success.

What are the biggest challenges you face?

The biggest challenge I face is establishing clear boundaries between my personal and work life. I'm deeply committed to helping our customers achieve success and resolve their issues. However, as a single mum, my young daughter is my top priority when she needs my attention. As her sole caregiver, I'm responsible for her daily routines such as drop-offs, pick-ups, meals, baths, and bedtime, which means there are times when I won't be available outside of regular working hours.

What would be the proudest or most enjoyable moment in your career?

The moments I am most proud of in my career are when customers acknowledge the meaningful impact I've had in helping them.

What advice would you give to a woman wanting to get into a similar career or role?

Do it. If you're contemplating a career as an enterprise architect, I encourage you to pursue it. While the breadth of knowledge required across all SAP solutions and technologies may seem overwhelming, it's important to remember that no one can master everything. The key is knowing how to access the information you need. Focus on building a strong network and trust in your own abilities. The excitement of problem-solving and knowing that you are helping businesses to be successful is very rewarding.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

My role is never boring. Technology is constantly changing and so the way we leverage it to enhance our business processes is constantly changing. I'm particularly excited about the diverse applications of AI across the various industries. There are so many use cases already, but there are many more to uncover.

In a normal day, what kinds of activities are you involved in?

As a Senior Manager at Accenture with a dedicated focus on SAP Fieldglass each day is different where I balance client-facing and internal tasks. I might support with specific actions responding to current RFPs, ensuring our proposals meet client needs and seeking opportunities for us to engage customers on their External Workforce needs. Preparation for technical demonstrations of Fieldglass, ensuring a smooth, impactful experience, demonstrating our knowledge and expertise in the VMS space. Ideating on webinars topics to raise customer awareness and share valuable insights on how Accenture can support customers to realise benefits when managing their external workforce. Of course, working on customer projects, engaging with SAP, and sharing insights and expertise internally.

What are the biggest challenges you face?

For me I find it challenging when solutions sought and, often offered are not best in class. This can be for a variety of reasons including lack of education, lack of funding or even just being stalled in old methods.

What would be the proudest or most enjoyable moment in your career?

I have been lucky enough to experience many enjoyable moments since beginning my career in tech - but if I were to categorise them, they'd look something like:
* Building an incredible network of colleagues and peers across the globe who share an interest in the External Workforce and all things non-permanent workforce
* Bringing customers who are challenged along on the journey and seeing them come out the other side as a team who is engaged and now a supporter of the journey and, of course, outcome
* Seeing those individual lightbulb moments during enablement sessions where Fieldglass and the process all suddenly makes sense
* Handing over my first SAP Fieldglass project!

What advice would you give to a woman wanting to get into a similar career or role?

There is every chance that your path is not going to look the way you might expect, or the same as your colleague. Take it from an ex-ice skater & ballerina who spent a decade in the recruitment industry.

Be curious every day, be willing to take some risks and give everything your all.

Spend time building foundational knowledge - understanding the problems that can be solved with technology will bring benefits to your engagements both with your peers and customers.

Develop strong communication skills - learn how to listen to your customers and give relevant advice.

Build your network - across the organisation you work in and outside of it.

Find those mentors and allies who can guide, support and champion you.

But know your worth and believe in yourself. Stay persistent and confident.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Having joined Accenture fairly recently, the most interesting aspect for me is to being more involved with our customers and helping them to explore their External Workforce needs and the solutions that we can deliver for them.

In a normal day, what kinds of activities are you involved in?

- Working with a super talented global team on driving business-led, SAP-enabled transformations for some of our biggest clients.
- Managing the design and development of our methodology, assets and accelerators that we leverage to enhance our clients' SAP migration journeys.

What are the biggest challenges you face?

The late night calls! Australia is not the most time friendly time zone for global projects. However, the passion and commitment from those that I work with more than makes up for it.

What would be the proudest or most enjoyable moment in your career?

Being invited by SAP to talk on a panel at Sapphire in Orlando (2024) about how our RISE certified methodology drives value for our clients.

What advice would you give to a woman wanting to get into a similar career or role?

Don't let fear of the unknown hold you back.. the great thing about working in technology is that it is ever changing and there are constantly new offerings and innovations which means we're all learning as we go so there's never been a better time to get started in tech.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

I am really excited in the future of agentic ERP and how that revolutionises the way we deliver SAP projects and provides a huge opportunity for real transformation for our clients.

In a normal day, what kinds of activities are you involved in?

My role as the SAP business group at Accenture varies on a day to day basis, but is always centered around our clients and bringing the best of Accenture to them. We work on ensuring our clients have the best SAP solutions and the best team to deliver for them to ensure they get value from their investments.

What are the biggest challenges you face?

Time and priorities. I think the concept of work / life balance in any every day context has done us all a disservice. Sometimes I will focus on work and sacrifice something at home;and sometimes I need to focus on home and might have to sacrifice at work. All I can do is be transparent to everyone around me. We are all dealing with many priorities and being open and honest about it helps us understand each other and ultimately help each other when required.

What would be the proudest or most enjoyable moment in your career?

There are many - but I hope the best is still yet to come.

What advice would you give to a woman wanting to get into a similar career or role?

Say yes for a while. When you are growing up and even into your early 20's, people are always asking "what to you want to do". How could you even know at that age. So, my advise is to say yes to opportunities - and whilst you might not find want you want to do, you can at least work out what you don't want to do. Eliminate some options, whilst getting some valuable experience.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

We are at an interesting point in consulting. We've been focused on the economics of offshoring work, to the point that much of the learning ground, roles and support systems for graduates and analysts in their first 5 years are disappearing. They still exist, but not of the same volume that many of us experienced in our early career.

I believe most of us are kinesthetic leaners and we need to find better support systems to ensure the new generation have a safe and supported path into their early career years. I really want to find like minded clients and communities who also recognize that need and will trade off some of the economic advantages of offshore to the societal advantages of a supportive, learning environment on projects for our next generation.

In a normal day, what kinds of activities are you involved in?

Thought leadership, speaking at events, hosting CFO roundtables, working with our customer CFO's, supporting the early part of a sales cycle and customer roadmap development - my role is often about building a vision and that also means introducing new or improved solutions, AI, and product roadmap evolution into the equation.

What are the biggest challenges you face?

Whatever the motivating factors are for change, sometimes seeing and believing future vision can be challenging and in some cases, can seem impossible. Some of my role is about providing confidence that change is achievable, done through a combination of my experience, and notable progression other customers have made and the value they have realised.

What would be the proudest or most enjoyable moment in your career?

I have won the SAP MD award twice, I have won awards for two projects for outstanding work. Whilst I don't implement SAP any longer, I also implemented the first S/4HANA project in the world 9 years ago. It's been amazing to watch the solution continually evolve and improve and I take great pride in helping our customers to see and realise the benefits that brings, though I hope my proudest moment is yet to come.

What advice would you give to a woman wanting to get into a similar career or role?

Don't underestimate how challenging it is to be successful as a female in this industry/eco system and what tenacity it takes. Know your subject matter better than anyone else, and stick to the facts whenever possible. The male ego is a delicate thing and it will present many challenges along the way.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The software industry moves so quickly these days, perhaps the most interesting aspect of the future of my role, is that it is not so clear to see, or clear to see from a distance as it once was what the future really looks like. I'm a naturally curious individual and I enjoy the advancements technology affords us all, so this is a very exciting era to be part of something that changes the way we all work for the better.

In a normal day, what kinds of activities are you involved in?

In my role, I focus mainly in the SAP Finance and Controlling (FICO) space, ensuring the system aligns with business needs and operates efficiently. This involves collaborating with cross-functional teams to address financial and cost-controlling requirements, resolving system issues, and implementing enhancements to support evolving business processes. A significant portion my task list is also dedicated to addressing audit requirements, ensuring compliance with internal controls. I work closely with auditors and internal stakeholders to validate processes and ensure transparency.

Additionally, I oversee the Coupa procurement tool, which plays a critical role in our purchasing and procurement activities. This includes troubleshooting issues, and ensuring seamless integration with SAP for accurate financial reporting.
My role requires constant communication with stakeholders, prioritizing tasks to meet deadlines, and ensuring that financial systems and tools contribute to overall business efficiency and compliance.

What are the biggest challenges you face?

One of the biggest challenges in my role is managing the dynamic and ever-evolving requirements in the SAP Finance and Controlling (FICO) space. Balancing the need for system stability can be complex, especially when addressing the unique needs of different stakeholders.

Overseeing the Coupa procurement tool also presents challenges, particularly when troubleshooting integration issues with SAP. Ensuring seamless synchronization between procurement activities and financial reporting requires constant vigilance and effective problem-solving.
Lastly, managing competing priorities and cross-functional collaboration can be demanding, as it requires effective communication, time management, and the ability to adapt to changing business needs quickly. Despite these challenges, I find them rewarding as they push me to innovate and grow in my role.

What would be the proudest or most enjoyable moment in your career?

The proudest moment in my career was leading a successful go-live for a project based in Munich, Germany, which spanned 180 entities worldwide. This achievement was the result of extensive collaboration, meticulous planning, and overcoming various technical and logistical challenges.

It was incredibly rewarding to see the culmination of months of effort result in a seamless implementation that positively impacted stakeholders globally. The experience reinforced the importance of teamwork, effective communication, and a commitment to excellence, making it a truly memorable milestone in my professional journey.

What advice would you give to a woman wanting to get into a similar career or role?

My advice to women aspiring to enter a similar career is to embrace continuous learning and remain confident in your abilities. Build a strong foundation by gaining expertise in the relevant modules within SAP, understanding business processes, and staying updated with industry trends. Do not hesitate to seek mentorship or join professional networks to gain insights and support from others in similar roles.

Cultivate strong communication and problem-solving skills, as these are critical for managing stakeholders, navigating complex projects, and driving successful outcomes.

Finally, believe in your unique perspective and contributions. Diversity brings innovation, and your voice matters. Push past barriers, stay resilient, and celebrate each milestone in your journey.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Looking ahead, I am excited about the prospect of taking on a leadership role where I can guide and mentor teams.

I also enjoy presenting, and I see opportunities to share insights, lead discussions, and communicate complex ideas to stakeholders in an engaging way. Whether it is delivering impactful presentations or fostering collaboration across teams, I find the aspect of inspiring and influencing others particularly rewarding.

Additionally, the evolving landscape of technology, such as S/4 Hana offers exciting opportunities to innovate and enhance processes, making the role even more dynamic and impactful in the future.

In a normal day, what kinds of activities are you involved in?

I use SAP on a daily basis to build projects, process change requests for increased budget, release of contingency and extension of time requests. I assist Project Managers to monitor and control their project budgets, forecasting and assist them with analysing their actuals and commitments hitting their projects. I provide advice and assistance with timesheet entries and ensure they are correctly actualising on the right projects. I use maintain and display working times transactions to assist teams with correct time sheeting. I investigate and correct Service Entry Sheet entries for our contractors. I prepare and confirm Purchase Orders. I update and maintain project manager and applicant names. I capitalise projects and use the depreciation and asset balances transaction for required detail. I run various reporting transactions as required. I train and uplift the knowledge of new and existing employees.

What are the biggest challenges you face?

Keeping myself up to date with new and emerging technologies. It is not always a priority, but we need to find time in our busy schedules for professional development. Ensure you discuss with your manager and include training in your development plan.

What would be the proudest or most enjoyable moment in your career?

Being a subject matter expert in SAP transactions and being called upon for stakeholder meetings, testing and as a go to reference for all SAP related queries.

What advice would you give to a woman wanting to get into a similar career or role?

Apply yourself to a role at ground level in a large enough company where you can learn and step up to roles as they arise and your experience grows. Choose a company that offers on the job training and mentoring. Believe in yourself and avoid imposter syndrome.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Being a project co-ordinator and supporting PMO team members is challenging and exciting and there is always new learnings in SAP and ways you can use the system to run and monitor projects.

In a normal day, what kinds of activities are you involved in?

As a Data Analytics Practice Lead, a typical day involves shaping and overseeing client’s organization data analytics strategy, ensuring alignment with business objectives. Collaborating with stakeholders to define key priorities, lead a team of analysts and establish best practices for data governance, quality, and reporting. Additionally work closely with senior client leadership to translate complex data insights into strategic recommendations, fostering a data-driven culture and ensuring the effective use of analytics across the organization. As a practice lead, managing and scaling the analytics practice, ensuring it aligns with business objectives also becomes key. A key focus is on mentoring, training, and upskilling team members to enhance their technical and strategic capabilities.

What are the biggest challenges you face?

As a Data Analytics Practice Lead, one of the biggest challenges is building and retaining a high-performing team, ensuring the right mix of skills through hiring, training, and mentoring. Aligning analytics with business goals can be complex, requiring strong collaboration with stakeholders while managing expectations and driving adoption of data-driven decision-making. Ensuring data quality, governance, and compliance is critical but often challenging due to siloed or inconsistent data. Additionally, scaling analytics infrastructure efficiently while keeping up with evolving technologies, such as AI and machine learning, demands continuous optimization and strategic investment.

What would be the proudest or most enjoyable moment in your career?

As a Data Analytics Practice Lead, the proudest and most enjoyable moments often come from seeing the real impact of data-driven decisions on the business. Successfully building and scaling an analytics practice—hiring the right talent, mentoring team members, and fostering a strong data-driven culture—can be incredibly rewarding. Delivering a high-impact analytics solution that drives revenue growth or an optimization strategy that significantly improves efficiency, is a defining achievement. Additionally, seeing non-technical stakeholders embrace data insights, make informed decisions, and recognize the value of analytics makes all the challenges worthwhile.

What advice would you give to a woman wanting to get into a similar career or role?

For women aspiring to become a Data Analytics Practice Lead, my advice is to build both technical expertise and leadership skills while confidently advocating for your ideas and career growth. Develop a strong foundation in data analytics, statistics, and business strategy, and stay updated on emerging technologies like AI and machine learning. Seek out mentors and sponsors who can provide guidance and open doors to leadership opportunities. Don’t hesitate to take on challenging projects, voice your insights in meetings, and negotiate for the roles and recognition you deserve. Lastly, build a strong network of peers and allies, and always support and uplift other women in the field—success is greater when shared.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The future of the Data Analytics Practice Lead role is evolving rapidly, with some of the most interesting aspects being the integration of AI and automation, the democratization of data, and the shift toward real-time analytics. AI and machine learning will increasingly automate routine data processes, allowing leaders to focus on strategic insights and innovation. The growing emphasis on data literacy across organizations will make it crucial to empower non-technical teams with self-service analytics tools. Additionally, advancements in real-time data processing will enable faster, more dynamic decision-making. The challenge—and opportunity—will be to balance these technological advancements with strong data governance and ethical AI practices, ensuring analytics continues to drive meaningful and responsible business outcomes.

In a normal day, what kinds of activities are you involved in?

My day typically starts with reviewing marketing performance metrics and analyzing campaign results to ensure we’re on track to meet our goals. I spend a significant amount of time collaborating with my team to brainstorm creative strategies, plan upcoming campaigns, and address any roadblocks.

I also work closely with sales, product, and leadership teams to align marketing efforts with business objectives. Attending meetings with regional and global stakeholders is a key part of my role, as it helps ensure consistency across markets.

Additionally, I dedicate time to mentoring my team, providing guidance on professional development, and fostering a culture of innovation and collaboration.

What are the biggest challenges you face?

One of the biggest challenges is managing the balance between global marketing strategies and regional customization. Each market has unique needs, and tailoring campaigns to resonate locally while maintaining a cohesive global brand identity can be complex.

Another challenge is keeping up with the rapid pace of technological advancements. The marketing landscape is constantly evolving, and staying ahead of trends like AI, automation, and data analytics requires continuous learning and adaptation.

Lastly, ensuring team alignment and maintaining motivation in a fast-paced, high-pressure environment can be demanding but is crucial for success.

What would be the proudest or most enjoyable moment in your career?

One of my proudest moments was leading a cross-regional marketing campaign that significantly enhanced brand recognition in the ANZ and Global markets. Seeing the team’s hard work pay off and receiving positive feedback was incredibly rewarding.

Another enjoyable moment was mentoring a young professional who later grew into a leadership role within the organisation. Knowing that I played a part in their success is deeply fulfilling.

What advice would you give to a woman wanting to get into a similar career or role?

Build a strong network: Surround yourself with mentors, peers, and industry leaders who can offer guidance, support, and opportunities. Networking is key to opening doors and gaining visibility.

Continuously upskill: The marketing field is dynamic, so staying updated on the latest tools, technologies, and trends is essential. Invest in courses, certifications, and self-learning.

Embrace challenges: Don’t shy away from difficult projects or roles. Each challenge is an opportunity to grow and prove your capabilities.

Advocate for yourself: Be confident in your abilities and don’t hesitate to voice your ideas, achievements, and aspirations. Self-advocacy is crucial for career advancement.

Find a mentor: Having someone who can guide you through the complexities of the industry and provide career advice is invaluable.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The integration of AI and machine learning into marketing strategies will be a game-changer. From predictive analytics to personalized customer experiences, these technologies will enable us to make data-driven decisions and deliver highly targeted campaigns.

The rise of digital transformation will continue to shape the future of marketing. Exploring new digital channels, such as social media platforms, influencer marketing, and immersive technologies like AR/VR, will open up exciting opportunities for innovation.

Customer-centricity will remain a top priority. Understanding and anticipating customer needs, preferences, and behaviors will be critical for creating meaningful connections and driving loyalty.

Lastly, the growing emphasis on sustainability and ethical marketing will require brands to align their messaging with societal values, making this an interesting and impactful area to focus on.

In a normal day, what kinds of activities are you involved in?

- Enabling data-driven decision-making by building smart planning models, integrating data, and automating forecasting.
- Collaborating with stakeholders to align SAC solutions with business goals, ensure seamless reporting, and maintain data security
- optimizing system performance, support users, and stay updated on SAC innovations to drive continuous improvement.

What are the biggest challenges you face?

- Ensuring seamless data integration and system performance
- Optimizing planning models for scalability
- Driving user adoption amidst change resistance
- Managing data security and governance is critical to protecting sensitive information, while aligning complex business requirements with SAC capabilities requires strategic problem-solving
- Additionally, staying ahead of SAC advancements and fostering effective collaboration between IT and business teams is essential for successful implementation and continuous improvement

What would be the proudest or most enjoyable moment in your career?

The most rewarding moment in my career as an SAP Analytics Cloud Planning Consultant was successfully delivering a tailored planning solution that transformed the client’s forecasting capabilities.
By addressing complex data integration issues and aligning the solution with business needs, we enhanced the client’s ability to make more accurate, data-driven decisions.

This achievement reinforced my belief in the value of technology in optimizing business processes and drove meaningful improvements for the organization.

What advice would you give to a woman wanting to get into a similar career or role?

For women aspiring to pursue a career in SAP specially as an SAP Analytics Cloud (SAC) Planning Consultant, it's crucial to develop
- A solid foundation in SAP technologies, financial planning, and data analytics.
- Acquiring certifications and gaining practical experience will enhance your technical expertise.
- Strong communication and stakeholder management skills are essential for effective collaboration.
- Building a network through mentorship and industry connections is key to career growth.
- Stay informed about industry trends and SAC advancements and demonstrate confidence and leadership in tackling complex challenges.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The future of my role as an SAP Analytics Cloud Consultant will be most exciting with the growing integration of AI and machine learning into analytics, enabling more predictive insights and automated planning. The ability to provide real-time data integration and create highly customized, scalable solutions will be key in helping businesses make more informed decisions. This evolution will open up new opportunities for innovation and close collaboration with clients to drive measurable business success.

In a normal day, what kinds of activities are you involved in?

Writing workflows in Alteryx using the back end SAP data tables stored in SQL Server Management Studio, and utilising the final output into dashboard visualisations in Tableau for reporting and analysis purposes.

Also, being an official SAP PM Module Data Steward, I am heavily involved in data governance of the output from our Master Data and Maintenance teams.

What are the biggest challenges you face?

Definitely data quality!

What would be the proudest or most enjoyable moment in your career?

Over the past 17 years, my career at Powerlink has evolved from managing master data for all network assets—including Substations, Transmission Lines, Secondary Systems, Telecommunications, Metering, and Easements — to becoming the one and only Maintenance Planner to my current data analytics role as an SAP Asset SME within our Asset Management team. Being recognised as one of the most knowledgeable SAP PM Module experts in the business is truly one of my proudest achievements!

What advice would you give to a woman wanting to get into a similar career or role?

Working with SAP asset data is a very rewarding career choice, the system is robust and set up in such a manner that can only see you succeed. Work hard and rely heavily on the SME's you are surrounded by, at least in the beginning, and you will go far!

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Learning and growing into the role of data analytics. I have already created a large number of what I call SAP Info Set Tables that my team and the Asset Strategists rely heavily on, which essentially connects a lot of raw SAP tables to recreate all the versions of data we require. I also need to create data quality rules and implement strategies to improve master data output - interesting times ahead!

In a normal day, what kinds of activities are you involved in?

My role is predominantly in operations, works management space. I would like to think my day is dynamic and impactful from setting standards to mentoring and training.

Mentoring & Training: Empowering teams to confidently use SAP in alignment with work management processes.

Process Management: Managing PM changes, setting up functional location structures, and maintenance strategies for new future energy sites.

Collaboration: Engaging with stakeholders, user acceptance testing (UAT), all to ensure our assets are maintained to a high standard.

System Alignment & Enhancement: Aligning SAP with work management processes and assisting in system enhancements.

Continuous Improvement: Preparing for the S4/HANA upgrade and providing both online and in-person SAP training.

What are the biggest challenges you face?

I face unique challenges working in a predominantly male environment, where I often have to prove my capabilities and work twice as hard to gain trust. Our teams on-site consist of long-standing veterans who have experienced many changes in IT systems, which sometimes leads to frustration and resistance, particularly towards SAP.

A significant part of my job involves helping these teams understand that the issues they face are not with SAP itself but rather with how it is implemented and managed. Especially when SAP often becomes the scapegoat for any frustrations, my goal is to build relationships, provide continuous support and training, and communicate clearly to shift their perspectives and ensure they feel confident and empowered using SAP.

What would be the proudest or most enjoyable moment in your career?

I began my SAP career 18 years ago, a little later in life, but I saw an opportunity and seized it. For the first eight years, I worked 70 hours a week, teaching myself SAP and learning from experts in Germany during late evening sessions due to the time difference. Soon enough, I became the go-to person for all things SAP. However, I felt underappreciated and underpaid. Then, out of the blue, another company recognized my efforts and offered me a position that doubled my salary, effectively launching my SAP career.
I take great pride in how far I have come and in my current role, where I can visibly see the positive impact of my work. I feel both appreciated and respected. As a single mother left to raise two young children on my own, In my wildest dreams I never imagined that I would achieve this level of success.

What advice would you give to a woman wanting to get into a similar career or role?

As a young person, I never thought to myself, "One day I want to be an SAP Specialist." In fact, I had no idea what I wanted to be when I grew up. Despite having limited opportunities, I tried many different career paths, working my way up. My family could not afford for me to study after school, and changing continents fairly late in life did not help. But I found my passion—SAP. I love it, and I am good at it.

Don't waste time;get in as soon as you can. Find out who you are, the sooner the better! I am living proof that it's never too late. It's not just about SAP but the like-minded people you will engage with. It opens roads you never imagined existed. If you have a passion for HR, there is a place for you;if your passion is finance, there is a place for you;if your passion is maintenance and operations, there is a place for you. The possibilities are endless. If you have the opportunity, seize it!

In terms of the future of your role, what do you think will be the most interesting aspect/s?

In terms of the future of my role, the most interesting aspect will be our upcoming S4/HANA upgrade. This major transition will involve integrating advanced digital and technological interfaces, which will be crucial for optimizing our operations and improving overall efficiency.

The S4/HANA upgrade will provide opportunities to enhance our data analytics capabilities, allowing for more informed decision-making and better resource management. Additionally, the focus on digital transformation will involve incorporating new technologies like AI and machine learning, further streamlining our processes and improving user experience.

In a normal day, what kinds of activities are you involved in?

-Responsible for helping organizations obtain better brand recognition and financial growth.
-Coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins.
-Monitor and analyze partnership performance and provide regular reports within EAM territory.
-Identify opportunities for co-marketing and co-selling with partners.
-Ensure that all partnerships and EAM Team deliver mutual value and meet business goals.
-Stay updated on SAP EAM industry trends and market developments.
-Managing accounts as Project / Program Sponsors by attending Steering Committee Meeting.

What are the biggest challenges you face?

Challenge like market uncertainty, resource constraints, and unexpected crises.
Market uncertainty
Market research: Inadequate market research can lead to poor understanding of customer needs
Market changes: Failure to adapt to market changes can lead to missed opportunities
Competition: Increased competition can make it difficult to grow
Resource constraints
Limited resources: Limited resources can make it difficult to secure growth opportunities
Managing resources: Managing resource constraints can be challenging
Unexpected crises
Natural disasters: Natural disasters can disrupt business development
Reputational issues: Reputational issues can disrupt business development
Crisis management: Developing a crisis management plan can help navigate crises
Other challenges
Partnership building: Building relationships with partners can be challenging
Staying current: Staying current with industry trends can be challenging
Overcoming objections: Overcoming objections from stakeholders can be challenging

What would be the proudest or most enjoyable moment in your career?

Successful business development which overall project/ programme is able to adapt, plan strategically, communicate effectively, and solve problems proactively.
I felt most satisfied when am able to turn challenges into opportunities for growth for entity and teams.

What advice would you give to a woman wanting to get into a similar career or role?

As a woman, I believe that the future belongs to those who are daring enough to pursue their goals, no matter how intimidating they may seem. My best advice to any woman pursuing her goals is to learn from those around you and always be your own greatest advocate.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Chief Revenue Officer (CRO) is a C-suite executive who is responsible for a company's revenue growth will be my next target . The CRO's role is strategic and operational, and they are often seen as a key to a company's success.
Responsibilities
Set revenue goals
The CRO sets goals that help the company thrive in the present and be more profitable in the future.
Assign departmental responsibilities
The CRO sets micro goals for each department that contribute to the overall revenue goal.
Develop customer segments
The CRO breaks the customer base into smaller segments to optimize sales strategies.
Ideate new products
The CRO may directly develop new products or influence their formation.
Establish go-to-market models
The CRO plans product launches to increase the revenue potential of each offering.

In a normal day, what kinds of activities are you involved in?

As a Senior Client Executive at COSOL, I collaborate with asset-intensive organisations to deliver comprehensive solutions that drive meaningful business outcomes. With a focus on the Utilities, Infrastructure, Government, and Mining sectors, I leverage COSOL's unique insights into the challenges faced by these industries to provide tailored strategies and support that address their specific needs.

What are the biggest challenges you face?

One of the biggest challenges we face form around Customising End-to-End Solutions to deliver tailored solutions that align with diverse business objectives while integrating with existing systems and processes. Another key challenge is driving Digital Transformation to support our clients in adopting and implementing digital solutions while managing resistance to change or technology-related skill gaps within their organisations.

What would be the proudest or most enjoyable moment in your career?

I've had many rewarding moments throughout my career, but nothing compares to the satisfaction of successfully delivering a project on time, while working collaboratively with our clients to achieve great outcomes.

What advice would you give to a woman wanting to get into a similar career or role?

SAP offers a vast range of solutions and is continually innovating, ensuring there's always something new to explore. Supporting clients in maximising the potential of their SAP systems and integrations is an incredibly rewarding experience.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The future of my role promises to be dynamic and exciting, with key aspects including advancing digital transformation through cutting-edge technologies like AI and IoT, helping clients align with sustainability goals, and leveraging data for smarter decision-making. Adapting to evolving client needs, regulatory changes, and industry landscapes will keep the role challenging, while fostering collaboration across ecosystems and exploring innovative business models will open new opportunities for growth and impact.

In a normal day, what kinds of activities are you involved in?

As the Network & Field Application Manager, my daily activities revolve around a mix of strategic planning, system management, team leadership, and stakeholder collaboration. I oversee both SAP and non-SAP applications to ensure optimal performance, manage a team of functional specialists, and work closely with business stakeholders to align technology with operational needs.

What are the biggest challenges you face?

Some of the key challenges I face in my role include:

* Balancing Strategic and Operational Demands: Managing long-term technology roadmaps while also resolving immediate operational issues.
* Managing Stakeholder Expectations: Ensuring alignment between IT capabilities and business needs, especially in a dynamic environment.
* Talent Acquisition & Development: Building a high-performing team while addressing skill gaps.

What would be the proudest or most enjoyable moment in your career?

One of my proudest achievements was mentoring my team led to a 39% decrease in change requests, improving efficiency and reducing system incidents.

What advice would you give to a woman wanting to get into a similar career or role?

* Build Technical & Business Knowledge: Understanding both the technical landscape (SAP, ERP, IT systems) and business processes will give you a competitive edge.
* Develop Strong Communication & Leadership Skills: Stakeholder management is crucial, and being able to translate technical details into business value is a key skill.
* Seek Mentors & Sponsors: Having a strong support network can help navigate challenges and open doors to new opportunities.
* Be Confident & Take Initiative: Many leadership roles in technology are still male-dominated, but your expertise and strategic thinking will set you apart.
* Embrace Continuous Learning: Technology evolves rapidly;staying updated with the latest trends in SAP, digital transformation, and IT strategy will keep you ahead.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

I would say that the most interesting aspect will be:
* Digital Transformation & Automation: Implementing AI-driven automation and analytics to enhance operational efficiency.
* Cloud & System Integrations: Transitioning more applications to cloud-based solutions while ensuring seamless integration across SAP and non-SAP systems.

In a normal day, what kinds of activities are you involved in?

My day is a mix of problem-solving, collaboration, and strategy. I work closely with Information Systems on integrations, manage a team, and partner with different areas of the business to implement their training and compliance requirements. I oversee the day-to-day management of our SAP SuccessFactors module, ensuring it effectively supports compliance and workforce readiness. A big part of my role involves identifying opportunities for automation and innovation, leveraging SuccessFactors to improve compliance, productivity, and safety. I also support reporting needs and equip teams with the tools they need to make informed compliance decisions. No two days are ever the same!

What are the biggest challenges you face?

One of the biggest challenges is driving successful change in a complex environment. Implementing new technology isn’t just about having the best system, it’s about ensuring people adopt and trust it. Balancing innovation with real-world practicality is crucial, especially in a high-risk, heavily regulated industry where compliance is non-negotiable. Driving change in a male-dominated, site-based environment requires credibility, clear communication, and strong relationships to ensure successful adoption. It’s not just about rolling out a new tool;it’s about making sure it integrates seamlessly into existing workflows and genuinely makes people’s jobs easier.

What would be the proudest or most enjoyable moment in your career?

One of my proudest moments was delivering the compliance document app. It was a completely new solution, and we had to navigate a lot of unknowns, working closely with SAP and our vendor, Dalrae Solutions, to build something that genuinely made compliance easier for workers. Seeing it successfully roll out, knowing it reduced administrative burden and improved accuracy, was incredibly rewarding.

The project was also recognised with an SAP ANZ Best Run Award for Industry Disruptor, which was a proud moment for the team.

More broadly, I enjoy seeing the tangible impact of the solutions I help implement, whether that’s improving efficiency, strengthening compliance, or contributing to safer and more sustainable ways of working

What advice would you give to a woman wanting to get into a similar career or role?

Back yourself. You don’t need to have all the answers, be curious, ask questions, and focus on solving real problems. Build strong relationships, especially with technical teams, and learn to bridge the gap between business needs and system capabilities. If you’re working in a male-dominated industry, one of the best things you can do is find your male allies, those who respect your expertise and will advocate for you when you’re not in the room. Surround yourself with people who champion your success, and don’t be afraid to take up space. Your perspective is valuable, and the industry benefits from diverse voices at the table.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

The increasing role of AI and automation in compliance and workforce management is exciting. There’s so much potential to streamline processes while improving accuracy and safety. I also see a growing focus on user experience, how we make technology feel effortless for workers in the field. As businesses continue to navigate digital transformation, the challenge will be ensuring innovation is both practical and scalable.

In a normal day, what kinds of activities are you involved in?

Maintenance Planning & coordination including ordering parts, balancing multiple teams works within BU. Forward Planning for all maintenance including PM, corrective works, projects, shutdowns, team training etc. Raising purchase orders and receipting. Adhering to BU budget. Scheduling maintenance team & adjustments after execution week including reviews of KPIs & adhering to statutory/critical maintenance requirements. Managing all backlog & newly identified maintenance work. Updating PM strategy and tasklists including reviewing existing strategy, creating new strategy & managing the effectiveness of such. Contractor management and alignment scheduling. Maintaining contractor/departmental relationships.

What are the biggest challenges you face?

Management prioritisation & lack of alignment across site. Lack of personal development opportunities. BU inefficiencies & undefined job descriptions.

What would be the proudest or most enjoyable moment in your career?

Improving BU systems to make work easier & less frustrating for all stakeholders.

What advice would you give to a woman wanting to get into a similar career or role?

Anyone is capable of achieving their goals if you have the drive and ambition to do so and want to do so well. The biggest person holding you back is yourself. Believe in yourself.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

AI industry development & training

In a normal day, what kinds of activities are you involved in?

Majority of my daily activities is within the Asset Management space of SAP S/4HANA.

I provide system support to the organisation, mainly assisting maintenance and outage staff as well as external contractors. I also handle system access requests and provide user training. However, the part I enjoy the most is identifying areas for improvement, whether it involves process changes or system enhancements. I facilitate these changes by identifying needs, setting requirements, testing, and change management. I take great pleasure in improving processes to increase efficiency and reduce user frustration whenever possible.

What are the biggest challenges you face?

Striking the appropriate balance between customisation and standard functionality can be quite challenging. Particularly when an organisation identifies an area for improvement and is requesting customisation to a system, even though a process change might suffice. In my experience organisations find it easier to modify systems than to alter established behaviours. Advocating for process changes over system customisations to leadership can be tough but is sometimes necessary in roles like mine.

What would be the proudest or most enjoyable moment in your career?

I find it challenging to speak in front of unfamiliar people, I get very nervous right before my turn in meetings and right before delivering training to a group of people. I have always been intrigued by the people who are able to stand up and speak with confidence and with impact in front of large crowds. I would often think “I could never do that!”.

When I was presented with the opportunity to face my fears and speak at large national conferences last year, I didn’t hesitate. And I am proud of having successfully delivered presentations last year at SAUG National Summit in Sydney and Mastering SAP Connect event at the Gold Coast.

What advice would you give to a woman wanting to get into a similar career or role?

These insights were very enlightening for me, and I hope they are beneficial to you as well:

• Do not hesitate to apply for a position even if you feel underqualified. Chances are if you meet all the criteria listed, you'll be overqualified for the role.
• Do not be reluctant to highlight your strengths;present your positive attributes with confidence.
• Utilise all available free online training resources to enhance your skills.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

One of the interesting aspects of my role in the future will likely be the ongoing evolution in the field of technology. Being adaptable to change will be crucial in my position, as one system may be implemented only to be replaced by another in the future. System upgrades may lead to process modifications, and organisational changes may necessitate adjustments to system configurations.

It is important to embrace change and find value in continuous learning to excel in my role. In the more recent future of my role, I am eager to explore more advanced in-app support functionalities.

In a normal day, what kinds of activities are you involved in?

No two days are the same and this is really a hard question for me to answer. I have reflected on this question a lot as no two days are the same being the CEO of a services business as well as the CEO of a software business. My day involves engaging with clients, collaborating on product development, and advocating for diversity in the tech industry. I dedicate time to mentoring young professionals and focusing on strategic planning for CompliantERP and CERPASS. In the evening, I unwind with family and hobbies to maintain a healthy work-life balance.

What are the biggest challenges you face?

One of my greatest challenges has been navigating the tech industry as a neurodiverse woman. This path is fraught with obstacles, as it often feels like being on the outside looking in. The unique perspectives and ideas I bring can sometimes be met with resistance or misunderstanding. Many times, I've faced situations where I was shut down for talking too much or for presenting ideas that others deemed unconventional or "crazy."

The turning point came when I decided to embrace my neurodiversity openly. Rather than hiding or compensating for it, I chose to be transparent about my experiences and how they shape my approach to problem-solving and innovation. This openness has not only helped me find my authentic voice but has also allowed others to appreciate the value of diverse thinking.

By fostering an environment of inclusivity and understanding, I've been able to transform this challenge into a strength, driving my commitment to empower others facing similar hurdles. This journey has taught me that embracing one's uniqueness can lead to greater innovation and success, bearing fruit in both personal growth and professional achievements.

What would be the proudest or most enjoyable moment in your career?

I decided to reflect on the last 12 months to answer this question. In the past 12 months, I have achieved remarkable milestones that reflect my dedication and impact in the tech industry.

Firstly, being invited to address the 2024 graduates at the University of Queensland Faculty of Electrical Engineering and Computer Science Graduation Ceremony as the guest speaker was a significant honour and a testament to my influence and expertise in the field.

Secondly, I received prestigious accolades, including the Entrepreneur of the Year Award and the SAP Solutions CEO of the Year Award. These awards highlight my dedication, leadership, innovation, and commitment to driving CompliantERP and CERPASS forward.

Lastly, being named a Fellow of the Australian Computer Society (ACS) recognises my contributions to the tech industry and my commitment to promoting diversity and inclusivity. This fellowship is a significant honour and underscores the importance of my work in fostering a more inclusive tech community.

These achievements underscore my dedication, hard work, and the positive impact I strive to make in the tech industry. These achievements are significant as they reflect my dedication to breaking barriers and driving progress in the tech industry. Addressing the 2024 graduates at the University of Queensland Faculty of Electrical Engineering and Computer Science Graduation Ceremony as the guest speaker was a profound honour. It recognised my influence and provided a platform to inspire the next generation of tech professionals. Winning the Entrepreneur of the Year Award and the SAP Solutions CEO of the Year Award highlights my commitment to innovation, leadership, and the growth of CompliantERP. These accolades underscore the impact of my work and the importance of inclusivity and technological advancement. Being named a Fellow of the Australian Computer Society (ACS) is a testament to my contributions to the tech industry and my advocacy for diversity and inclusivity. This fellowship is a significant honour that acknowledges my efforts to create a more inclusive tech community.

PS - just this week I have been named a finalist for the Disability Impact Award for the Women Changing the World Global Awards 2025.

What advice would you give to a woman wanting to get into a similar career or role?

The following is what I presented at my speech to the 2025 Engineering and Computer Science University of Queensland Graduates and words I live by:

Own Your Journey: Just like the amazing women in the SAP Spotlight, embrace your unique path. Share your stories, challenges, and successes to inspire others and build a supportive network.

Embrace Learning: The tech world is always changing. Stay curious and keep updating your skills. Look for certifications, workshops, and online courses that can help you grow.

Network Actively: Get involved with communities, attend industry events, and connect with mentors. Building a network can open doors to opportunities and provide invaluable support.

Showcase Your Achievements: Don’t be shy about highlighting your accomplishments. Whether it’s a successful project, a new certification, or a valuable skill, let your achievements speak for you.

Champion Diversity: Advocate for gender equality, diversity, and inclusivity in your workplace. Support initiatives that promote these values and create a more balanced industry.

Find Your Passion: Identify the areas within tech that excite you the most. Whether it’s software development, cybersecurity, data analytics, or something else, pursue what you love with enthusiasm.

Stay Resilient: The journey can be tough, but resilience is key. Learn from setbacks, stay focused on your goals, and keep pushing forward.

Seek Mentorship: Find mentors who can guide you through your career. Their insights and experiences can be incredibly valuable as you navigate your own path.

Be Confident: Believe in your abilities and don’t be afraid to take on new challenges. Confidence can help you overcome obstacles and achieve your career aspirations.

Pay It Forward: Once you’ve gained experience, consider mentoring others. Sharing your knowledge and supporting the next generation can make a significant impact.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

I have big plans for the future. My "big picture" vision is to globally create a tech industry that is inclusive, diverse, and innovative. I aspire to empower women and neurodiverse individuals by providing them with opportunities, mentorship, and support, allowing them to thrive in technology roles.

I envision a future where inclusivity is at the core of technological advancement. By fostering an environment that values diverse perspectives, we can drive innovation and create solutions that cater to a wider range of needs. This approach not only benefits the tech industry but also contributes to a more equitable and just society.

Through CompliantERP and CERPASS Software, I aim to continue developing cutting-edge SAP security solutions that prioritise compliance and inclusivity. Our products, like CERPASS®, are designed to set new standards in audit readiness and risk management,ensuring that businesses operate with integrity and transparency.
Ultimately, my goal is to leave a lasting legacy by making a significant impact on the tech industry and inspiring future generations to pursue their passions, regardless of the challenges they may face.

In a normal day, what kinds of activities are you involved in?

I lead a highly recognised team of technical consultants delivering a broad range of outcomes for our varied customer base. We work in a unique space, specialising in leveraging SAP data to deliver org structure insights, Machinery of Government Changes and responding to the constant demand of organisational change.

A large part of my role is to ensure our customers experience the values we incorporate as a team in our day to day. We are explorers, constant learners and thrive on solving critical issues facing HR and Org Design teams. We do this through efficiency and transparency, whilst enjoying witnessing the tangible results of our work. We are also well versed in expecting the unexpected, no matter how much we plan out our days!

What are the biggest challenges you face?

We do challenge processes that have been ingrained in organisations for decades, so it can be difficult to get organisations to embrace technology and embrace the change that will lead to better outcomes.

What would be the proudest or most enjoyable moment in your career?

One of Australia's largest State Government Departments recognised our work and implementation as being the most successful project of the year, definitely a proud team moment!

I've been working in this industry for over 12 years and still enjoy witnessing first hand the impact this has to the customers we work with, transforming their work into more meaningful and strategic tasks. I also get to work with some pretty great people every day in a fun and calm environment that truly embrace work life balance.

What advice would you give to a woman wanting to get into a similar career or role?

Ensure you have a mentor (not your manager), someone who can help guide your career path with advice from their lived experience, trust me its invaluable.

If that's not possible, soak up the online education, resources and support that is now so wonderfully available to women in tech. We have come a long way and yes, some days it does feel like there's a heap more to do, but our network is strong and supportive. Just reach out and you'll see for yourself.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Leveraging org design technology to deliver organisational change is still evolving. I feel very privileged to be part of this journey and get to work with the incredibly clever people creating the latest in some very cool tech. It's exciting to think there's still so much more to achieve!

In a normal day, what kinds of activities are you involved in?

My responsibilities include executing the strategy for Managed Services division, customer satisfaction, service delivery KPIs, financial analysis and client renewals.

What are the biggest challenges you face?

Year on year, everybody wants to cut down their operational costs while still demanding quality services. The biggest challenge is to constantly find new ways to infuse innovation in Managed Services so we can meet the market demand and still be profitable.

What would be the proudest or most enjoyable moment in your career?

One of the proudest moments of my career was fulfilling a childhood dream—studying at Harvard Business School. But what made it even more special? I did it while carrying my second child.

Balancing a career, motherhood, and a rigorous HBS specialization in strategy wasn’t easy, but it was a powerful reminder that as women, we are capable of more than we often give ourselves credit for.

What advice would you give to a woman wanting to get into a similar career or role?

To every woman juggling ambition and life’s many role, your dreams don’t have to wait. You are stronger than you think, and you can do both. Believe in yourself!

In terms of the future of your role, what do you think will be the most interesting aspect/s?

There’s are three main aspects -
1. AI infused service delivery
2. Shift from traditional SLA driven to Outcome driven Managed Services (XLA)
3. XaaS - Everything as a service.

In a normal day, what kinds of activities are you involved in?

SAPSF Implementation Lead across multiple projects (workshops, requirements gathering, solutioning, training and support), lead team of implementation consultants (Hygiene, upskilling, coaching).

What are the biggest challenges you face?

Balancing concurrent project deliverables.

What would be the proudest or most enjoyable moment in your career?

Started as SAPSF consultant 5 years ago from customer side background is in HR so was a huge learning curve to understand technical content and SAPSF platform and keeping up to date.

What advice would you give to a woman wanting to get into a similar career or role?

If you like seeing change this is the role for you.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Working with new clients.

In a normal day, what kinds of activities are you involved in?

I am responsible for planning, organizing, coordinating and managing all aspects of the Human Resource Information Systems (HRIS) function. As a leader, I am responsible for ensuring that HR systems continually evolve to meet business need, and the workforce is appropriately equipped and trained to leverage these resources. The primary goal is to ensure the effective utilization of HR systems to support strategic decision-making and enhance overall HR operational efficiency. Additionally, the HRIS leader will play a key role in driving standardization and efficiency across regions, promoting consistency and best practices in HRIS processes and procedures.

What are the biggest challenges you face?

The biggest challenge is to ensure the stakeholders are up-to-date with all the SAP innovations in the system to help with adoption and utilize the systems functionality properly.

What would be the proudest or most enjoyable moment in your career?

Being listed in Global Top 100 HR Executives and Leaders list. That speaks volume in recognition of work my team and I have done advocating HR to get the most out of technology meeting business needs.

What advice would you give to a woman wanting to get into a similar career or role?

You always have a seat on the table. Do not wait for someone to tell you otherwise.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Embracing AI in HR to make user experience not only better but "complete".

In a normal day, what kinds of activities are you involved in?

Building and supporting the delivery of our SAP HR Product Roadmap across Foodstuffs South Island

What are the biggest challenges you face?

Resistance to change within traditional business roles.

What would be the proudest or most enjoyable moment in your career?

My proudest moments are always celebrating the success of my team conquering a challenge.

What advice would you give to a woman wanting to get into a similar career or role?

Get a mentor or coach, surround yourself with supportive people and put your imposter syndrome away.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Navigating the unwavering speed of change whilst balancing stability, in both people and platforms

In a normal day, what kinds of activities are you involved in?

Setting priorities and negotiating with our business users. Coaching my team. Co-ordinating with other teams to deliver great outcomes.

What are the biggest challenges you face?

Managing competing priorities.

What would be the proudest or most enjoyable moment in your career?

When someone said I was the best manager he has had (he has been working 40 odd years).

What advice would you give to a woman wanting to get into a similar career or role?

Be open to change and taking risks, pushing yourself out of your comfort zone.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

So much change in the AI space navigating and making sure we are doing the right things.

In a normal day, what kinds of activities are you involved in?

Given I am wearing two 'hats', my week involves juggling and balancing the competing priorities each role entails.
Not sure any day is normal, this is certainly something I love about working in this industry and with our customers. Let's go with this as a normal day, I maybe involved in a Presales Solution demo where I am presenting and highlighting the value in our solutions to a prospect or existing customer, working with a customer on ensuring they have upgraded to the latest release, status joint impact plan meeting with existing customer project, preparing a statement of work for training schedule or consulting delivery, booking in functional scoping sessions, updating solution articles, planning and arranging Customer Days, coaching and mentoring Consulting team, recruiting consultants, developing documentation and processes

What are the biggest challenges you face?

Finding enough time in each day. Finding quality candidates with unique skillset. Ensuring I am checking more items off, than adding more on my todo list every single day. Keeping abreast of the ever-changing ecosystem we all work in.

What would be the proudest or most enjoyable moment in your career?

Seeing the joy and excitement on our customers faces when they realise the benefit our solutions will bring to their daily work is extremely enjoyable and this never goes away.
My proudest accomplishment is reinstating our live Customer Days across six states, post COVID whereby we did not run any face-to-face events for 3 years.

What advice would you give to a woman wanting to get into a similar career or role?

Seek out mentors, explore organisations that provide opportunities from growth and development to hone your skillset, find a particular area you are passionate about and become the SME in that area.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

I look forward to continuing to build out the Customer Success team function at SpinifexIT and continue to be a loud advocate for our customers.

In a normal day, what kinds of activities are you involved in?

Creating and managing contractors and their profiles in SuccessFactors. Verification and management of their learning. SAP BTP is also used daily.

What are the biggest challenges you face?

Communication and acceptance of changes. Everyone is different and change is hard. But like a lot of things it is inevitable.

Different people and their differing understanding of the system. Some people are very quick to pick it up, whilst others require assistance and are slow to change.

What would be the proudest or most enjoyable moment in your career?

Winning the women in SAP scholarship from Mastering SAP! Not only did I get to meet so many women in the industry but I got to listen to their stories and experiences too.

Working on a project involving an app that integrates assessments and SuccessFactors. Though I joined late, seeing it thrive and watching the usage grow has been very rewarding. I am so proud to see the change in our trainers and their use of the technology as well as the shift to an electronic system.

What advice would you give to a woman wanting to get into a similar career or role?

Find your people. Everything I have learnt and achieved is because of the people around me and their support. This role was a major shift from my last one and I know my team has taught me and helped me on my journey. They are always supportive and kind allowing me to feel confident in my role.

Listen and grow. When you listen to others and their experiences, you are able to grow not only your knowledge but also your confidence. Make sure you are asking questions, most people are happy to share their story.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

I think the changes in technology will change the way we work. From AI integration and new applications change is coming and it gets better and better every time.

 

As this is a new role all aspects are interesting. Working in an established team I know what sort of knowledge I don't know and look forward to learning from everyone. I love to meet different people and see and hear their thoughts and experiences and in my role that aspect never changes!

In a normal day, what kinds of activities are you involved in?

Working on BAU issues, attending team meetings, participating in project testing phase and working with different teams for a great outcome.

What are the biggest challenges you face?

I am new in SAP team in our company so understanding different business processes is a challenge for me.

What would be the proudest or most enjoyable moment in your career?

My proudest accomplishment and most enjoyable moment was last year when I was selected to be part of Mastering SAP Scholarship. This helped me collaborate with different people and explore the complex world of different modules in SAP.

What advice would you give to a woman wanting to get into a similar career or role?

Be involved and believe in yourself.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

IT keeps on evolving so one of the most interesting aspect could be connecting the business needs with new technologies.

In a normal day, what kinds of activities are you involved in?

Always varied. It could be motivating and encouraging our team, dealing with a technical problem, solving a HR issue, helping our sales team with strategic account planning, meeting with our customers, planning a marketing campaign, or engaging our partners.

What are the biggest challenges you face?

Focus and Prioritisation. There are numerous areas of opportunity and growth, however without a dedicated focus on the right activities it is easy to be 'busy and productive' but not necassarily on the right areas. Strategy is a key component of my role, and I need to make sure I take the time to remove myself from the day to day to get this right.

What would be the proudest or most enjoyable moment in your career?

Watching the growth of our team as they built a best of breed software solution from nothing to being implemented in some of Australia and New Zealand's largest companies.

What advice would you give to a woman wanting to get into a similar career or role?

Take every opportunity you can in your 20's. Then as you progress, become laser focused on what areas of your skill set you need to develop, and take opportunities to strengthen the areas you are weakest. Also - I've been told and have found this to be true - you can have it all, but not at the same time. This has been very true for my life and career.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Seeing over the next decade where AI will change the way we work - and the significant opportunities we have to harness this power.

In a normal day, what kinds of activities are you involved in?

BAU support which include advising the users on how best to use the system effectively

What are the biggest challenges you face?

Convincing the business to adopt SAP best practice in order to get the most out it.

What would be the proudest or most enjoyable moment in your career?

Able to implement well-received solutions by the business with minimal issues.

What advice would you give to a woman wanting to get into a similar career or role?

You need to be open to continuous learning in order to get the best out of SAP. SAP has many different layers as I was told by a SAP consultant friend in my first SAP project a long time ago.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Learning how best to use AI for business process improvement.

In a normal day, what kinds of activities are you involved in?

Business engagement, BAU issue resolution, integration project engagement and activities.

What are the biggest challenges you face?

The many changes in the SAP technologies and keeping up with the times.

What would be the proudest or most enjoyable moment in your career?

When I was part of a major Supply Chain Transformation project and played a key part in the SAP implementation team. I was proud and happy because the project was successful and the business was happy with the results of the project.

What advice would you give to a woman wanting to get into a similar career or role?

Don't be afraid to try new things and to stretch yourself wherever you can. Find a mentor that will help support and guide you and don't be afraid to take on new challenges and roles.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Getting into the new SAP technologies such as RISE, Public Cloud and the opportunity to see how Artificial Intelligence will change the way SAP is used and works with businesses all over the world.

In a normal day, what kinds of activities are you involved in?

Governance and Management Framework, Governance implementation, Policy Development

What are the biggest challenges you face?

Bringing all Groups and Services in the department at same page, as everyone has their own ways of working.

What would be the proudest or most enjoyable moment in your career?

Successfully implementing SAP and bringing all Groups and Services to realise the benefits.

What advice would you give to a woman wanting to get into a similar career or role?

SAP is a small world and Governance is a smaller bubble, but thankfully lot of research has been done. Be brave to explore the beautiful journey and enjoy.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

To get the users start exploring the benefits SAP will bring to the business.

In a normal day, what kinds of activities are you involved in?

At the moment, most days I’m mainly problem solving! I think a positive spin on that would be solving challenges!

What are the biggest challenges you face?

Juggling so many activities, responsibilities etc on a daily basis, and being focused, so I can give my best in all I do. I feel I fall far short of that most days!

What would be the proudest or most enjoyable moment in your career?

When I was promoted to Managing Director in 2014. For a while I was not sure I’d get there. When I did I was so proud. The most enjoyable moment was celebrating my 25 year anniversary with Accenture with my family and colleagues.

What advice would you give to a woman wanting to get into a similar career or role?

Get to know your strengths, sounds obvious, really pay attention to what engages you and look for opportunities to apply your strengths.

In terms of the future of your role, what do you think will be the most interesting aspect/s?

Coaching and mentoring people. Sharing my experience and paying it forward.